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Pay As You Go
We understand the importance of controlling costs*,
especially when you have a one off issue that needs resolving.
After the first hour we charge in 30 minute intervals, so
you only pay for the amount of time we work on your resolution.
We will also do our utmost to keep you fully informed of our
progress and updated on how much you will be invoiced.
| Type |
Tariff |
Description |
| Hourly |
£60.00 |
For the first hour or part thereof. Subsequent time
is charged in 30 minute intervals at £30.00 per
interval. |
| Daily |
£450.00 |
This is for an eight hour day. |
| Unsociable |
£90.00 |
This is our unsociable hours tariff and is applicable
when working outside the hours of 08.00 to 20.00 Monday
to Friday including Bank Holidays. |
Telephone
& E-Mail |
£15.00 |
This is charged at 15 minute intervals and applicable
during the hours of 08.00 to 20.00 Monday to Friday. |
Special Quote
If you prefer we can agree on a price for a specific
task. This provides you with a figure to budget for, safe
in the knowledge that the cost will not escalate.
Service Support Contract
We can provide support as part of a service support
contract. The cost* of this is calculated by using the guide
below and multiplying the relevent tariff by the number of
items to be supported eg. 3 Workstations, one server and 2
pieces of Networking Equipment would cost £400.00 per
month. The contract would be renewable monthly to provide
you with flexibility and peace of mind, and has the following
benefits:-
- Emergency cover, between the hours of 08.00
and 20.00 Monday to Friday.
- Monthly site visit, for maintenance agreed
in advance.
- Telephone support unlimited,1 hour response.
- E-Mail support unlimited, 8 hour response.
- Free, advice and installation.
- Service Level Agreement, including penalties.
- 24 x 7 Response, chargeable outside 08.00
to 20.00 Monday to Friday.
There is a minimum service support contract cost
of £200.00 per month. What follows is a guide only and
the final price would depend on a number of factors. We believe
in working with you to fit in with your needs and are always
very happy to talk through specific requirements.
| Type |
Tariff |
Description |
| Workstation |
£42.00 |
Desktop PC including monitor, keyboard and mouse. |
| Notebook |
£63.00 |
Portable computer including modem and network PCMCIA
cards etc. This does not include PDAs or any other hand
held computer. |
| Server |
£252.00 |
File server, print server, proxy server etc. |
| Inkjet Printers |
£10.00 |
This includes cleaning and general maintenance but does
not include replacement cartridges or parts. |
| Laser Printers |
£10.00 |
This includes cleaning and general maintenance but does
not include replacement cartridges or parts. |
Network
Equipment |
£21.00 |
Routers, Hubs, Switches etc. |
Please note that the above price is per item
and for support only and does not include replacement hardware
costs.
*All prices are in Pounds Sterling and exclude
VAT.
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